[Latest Update] : MyDeal.com.my have refunded back the RM99 Minion Talking Dave. However, to serve as a reminder to all about this lousy handling of MyDeal, please do be very careful before you make a purchase on any items promoted by MyDeal.com.my. There's a possibility stock has already finished and they still promote it in hoping they get more profit out of unsuspecting customers. This is just a hunch.
Always opt for COD or meet the seller directly. I find this kind of discount or group purchase not very reliable and stable.
Author's note : MyDeal.com.my you have been warned by me not to remove my postings. You did it again and even banned me from your Facebook.
Last three months, somewhere in July 2013, my girlfriend bought 1 Minion Talking Dave (RM99) from MyDeal.com.my and as agreed upon payment, the receipt (a generated email) stating that the toy will be delivered before 15th September 2013. Until today, there's not even a single sight of the delivery. Anyhow, between July 2013 and 15 September 2013 period, that's not a long duration to buy, check, pack and delivery to customers but one thing that made the whole deal becomes as lousy and stinks as a bowl of shit is the non-commitment attitude to deliver and the lousy attitude of its' customer care team.
Always opt for COD or meet the seller directly. I find this kind of discount or group purchase not very reliable and stable.
Author's note : MyDeal.com.my you have been warned by me not to remove my postings. You did it again and even banned me from your Facebook.
Last three months, somewhere in July 2013, my girlfriend bought 1 Minion Talking Dave (RM99) from MyDeal.com.my and as agreed upon payment, the receipt (a generated email) stating that the toy will be delivered before 15th September 2013. Until today, there's not even a single sight of the delivery. Anyhow, between July 2013 and 15 September 2013 period, that's not a long duration to buy, check, pack and delivery to customers but one thing that made the whole deal becomes as lousy and stinks as a bowl of shit is the non-commitment attitude to deliver and the lousy attitude of its' customer care team.
The whole deal of repetitive of standard email reply by MyDeal.com.my is just not helping at all. There is no assurance as to whether your purchase will ever get delivered. It's the "tidak-apa" attitude. So, the question is why bother with email request on status. All they could do was "If you can't wait-then request a full refund" to tell you off.
My girlfriend and I have waited for 2 1/2 months and tomorrow is October, that made it 3 months in total. Still, there is no feedback and/or one sincere status report given by MyDeal.com.my to their customers. As a result of non-responsive customer care, I decided to go do some checking on their Facebook page. To my dismay, it's not just me but there are so many customers already complaining about their purchase not being delivered, nobody picks up their call and countless of in-ethical deletion of complaints posted there.
Proof 1.0 : Complains of customer who did not receive their purchase.
So, it's just not me alone who are facing this problem buying one RM99 Minion Talking Dave from MyDeal.com.my. Other customers who bought other stuffs did not get their purchase deliver too.
I began to put up some questions which have led to countless of complains and warnings and then MyDeal.com.my began to start removing my complains from their Facebook page. Here's a proof which another customer, by the name Martin Handoko, suffers the same fate, his enquiry was unethically deleted by MyDeal.com.my.
All you have to do is just go to Hundreds of complaints for undelivered promises
Dear MyDeal.com.my, just because you are the middle man selling things on behalf of other sellers, it doesn't mean you just grab the money and don't give any care to your buyers. You are responsible to your buyers. You need to be pro-active on the whole deal.
1. You always send the wrong response email to me despite me giving you my order number. That make me think, you are not doing a very good job. Probably, it's a monkey on the keyboard.
2. Standard "tidak-apa" attitude reply. Why don't you go after the sellers and come back to us with a better answer. Even if you want to give us a full refund, how long will it take you to give me back my money. I seriously doubt I would ever get my money back.
3. Promises are meant to be kept. If you can't deliver within the stipulated agreed date-time, do not sell the product at all. Or, you can personally email and call everyone and apologize to all your customers. You have fail on this too. Yeah, why would you, right? Afterall, my money is already in your account. The hell with me, right?
As a result, this whole affair of buying things from MyDeal.com.my is so much like a scam. I felt MyDeal.com.my has cheated my money.
My order number : 1384206.
Again, I wonder when will it arrive? Or Will I ever get a refund?
I am not happy at all with this kind of dealings. I have decided to put this post up so it serve as a lesson and guide to all future online group purchasers.
williamwilstroth... mydeal.com.my sucks, don't buy from them.
